Frequently asked questions

I’ve lost my password, how can I access to the platform?
If you’ve lost your password, please go to the home page and click on « Forgot your password? Click here ». You will be asked to enter your e-mail and the instructions to reset your password will be emailed to you.
Is there a way to change my personal information once I have completed the registration?
You can always change the content of your personal information. For this matter, please login, go to the « My Profile » tab and click on « Edit » just beside the small blue pencil below your name.
Will my nomination still be eligible if I am not able to present all of the required documents for the candidature?
The nomination will be automatically rejected if you have not submitted a full set of the required documents.
Will someone be available to assist me during the online application/nomination/review?
Being easy-to-use, the fwis.fr platform is intended for self-use. For urgent matters, please contact us at: [email protected]
Contact
If you have any questions, you can contact us at
[email protected]